Telus Promo Code & Coupon Code September 2022

First, I would like to commend Telus for their recent effort they have made to improve our internet service. We originally purchased a Huawei hub from a ‘Telus’ store. Don’t be fooled just because the sign says Telus it is a privately owned store who, in my experience, did not want to see you again once they had your money and would only refer me back to Telus help line with any issues. The Huawei hub performed pathetically and after months of complaining to Telus I finally gave up until this past December when we couldn’t even Messenger with our family in Calgary. We are 13km outside Salmon Arm and according to the Telus web site, on the cusp of the hub service area. I could move the map icon around our property to show some locations were outside the service while other locations could receive hub service. This was a point of contention with more than one Telus phone rep. Finally after escalating my complaint Telus determined a hub should work. I tested our internet speed with Fast.com, Ookla and Measurement Lab. In many cases the Huawei hub barely provided dial-up speeds. My hub was upgraded to a ZTE MF279T in January and later an antenna was added to maximize reception. Happily I can say, usually we have between 10 and 25 Mbps download and 2 to 5 Mbps upload. There are still occasions we have no service or poor service but for the most part much better than we had. We can Messenger with our family and stream movies.Buyer beware, a Telus store will sell you a hub if they think it might work and then you are on your own. Do your homework to make sure you will have a strong signal before going forward. Just a FYI, we tried the satellite style internet and had major problems with continuity and speed. I highly recommend this product if you are in the hub service area.

We were thrilled with our experience with Telus. Salman was amazingly professional, kind, efficient and enthusiastic and very knowledgeable. Thank you Salman for making setting up our in home cable and Wi-Fi!Telus, you have a keeper with Salman. He is a wonderful human being.

Have been with telus for over 22 years,they are the best as far as I am concerned. They always do there best to work with you,you might pay a bit more sometimes,but the staff is great,so before you try anything else,give telus a chance,the longer you are with them,the more they will work with you,The girls you talk to always make me laugh,when on a fixed income like me every penny counts,and they know it,just be honest with them,way to go telus,

I have had Telus home services for a long time and always appreciate how they go the extra mile for me in keeping me a happy customer. Recently Baljit in customer support walked me through getting the Japanese channels. She was amazing and super helpful. I will be with Telus forever thanks to her exceptional level of customer service.

Your bank for your buck for internet is great for my region. Installation went well, the deal is clear and price is stable.I had difficulties to connect to their online plateform and pay the bills. I tried to talk to someone and never managed to. Life is too short to deal with those guys.They are a bit like my in-laws, as long as I don't have to talk to them, they are great.

i live in a rural area and the best internet I can get is 15M down and 1M up.I called TELUS' "Client Relations" and complained that this was too slow for me.They sent a Tech, he spent 1 1/2 days at my house. ran a new 4 pair cable from the street and gave me 50 M Bonded Internet. He also offered to bond my TV so I could get more channels. He actually remove the TV from my internet account and did the bonding.I am very pleased and I will recommend TELUS to all my friends.

I want to give 5/5 stars to Al for a really positive, helpful experience with this representative from the loyalty department. I was trying to help my dad (he's in his mid 80s, me and my sister have to help him with a lot of administrative needs) with his Telus account, the many other agents before him just seem to read from a script, one of them even repeating himself 4x times within the time frame of 5 minutes, he would not let me speak at all. That one hung up before he could be of any help, which I then tried again I was eventually connected to a representative by the name of Al. Al was very patient and knowledgeable and willing to help. With Al's assistance I was able to renew a contract on behalf of my father (who had been growing fed up of jumping through hoops with the previous representatives to get myself authorized). Al helped lift a burden off my shoulders. My father and I thank you for your sincerity, helpfulness, listening ear, knowledgeable answers, and willingness to see our problems solved. Thank you so much from the bottom of our hearts!Louis & Denny

If these reviews are to be believed then all service providers are “garbage”. Bell, Rogers, Telus, Freedom, etc, etc. In my experience, you mostly hear from disgruntled customers on these review sites. Happy customers tend not to write reviews. My initial experience with Telus has been positive and my friends that are Telus subscribers seem quite pleased with the service.

Excellent service. I had a problem with my internet. Mr. Mega a tech support kept calling me several times till he confirmed that all products have been solved. I have speed more than the one which was advertised.Thank you for Mega and all the people who are working in Telus I am highly recommend the company for all my friends

Jake Swaffield went above and beyond , to solve the TV issues we at had in our Hotel , his professionalism was swift had the problem solved quickly and made couple of follow up call to make sure i was satisfied with the issue , what amazing customer service.