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Hotels.com UK Promo Code & Coupon Code March 2024

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    Expires 25-3-24
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  • $60

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    Expires 23-3-24
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  • £600

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    Expires 27-2-24
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    Expires 27-2-24
  • 25%

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    Expires 8-2-24
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    Expires 28-2-24
  • £50

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    Expires 7-2-24
  • 15%

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    Expires 12-2-24
  • $100

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    Expires 29-12-23
  • 36%

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    Expires 2-1-24

Review for Hotels.com UK

Danielle
2020-07-17 10:35:20

Great service provided, refunded quickly.

I was booked to stay at Aparthotel reco des sol From 27th - 29th July (this was a non refundable booking) I contacted hotel.com on 14th a July to notify them that I was pregnant therefor unable to travel and within 3 days my accommodation had been cancelled and my refund was processed. Very happy with the service provided and look forward to using hotel.com in the future when all settles down.

Penka Apostolova
2019-10-10 13:44:38

Guys, your feedback helped me a lot.

Hi. Just to say that I used hotel.com only once - for a trip to France. I didn't have any problems like those that all other customers on that forum. Now I realized how lucky I was. If I use hotel.com - it will be as a last resort, due to the bad feedback. But just to let James know: Booking.com is fraud-company too - they advertised room with features that actually it didn't have. Be careful with them too. I don't use booking.com due to the worst treatment I ever had from such company.

Michelle
2020-04-23 22:41:15

Happy but should be a consistent service

In my case I am very happy with hotels.com as they refunded me fairly quickly without any issues, but after a lengthy call. But having read the other reviews on here it is unfortunate that isn’t the case for everyone so maybe I got lucky early on

Zoe
2020-05-01 16:03:00

Excellent service as always

I always book my hotels through hotels.com due to the free night you can get after booking and staying 10. I found it very easy to get a refund on a non-refundable booking due to COVID-19 and was able to do it through the chatbot online. I was not expecting to get the money back and assumed I’d have to claim on travel insurance. I will definitely be using hotels.com to book my next holiday, whenever that may be!

Paul
2020-05-24 11:35:11

This is the main site I use.

This is the site I use when booking hotels independently. They have a price match, which I have claimed on, though everything has to match for it to be valid. They have a good rewards scheme of ‘free’ nights, though there is now a small fee for this, unless you use the app. The site is easy to use and navigate, and has a good range of hotels of varying types. I do, like other hotel websites, have doubts on the supposed savings, as they do seem inflated, so I would not pay too much attention to this. I go by if I think the price is reasonable or not.

Mike Gray
2020-07-28 09:23:36

Hotels.com have always been very good

Hotels.com have always been very good, I booked a hotel to new york pre-covid and within days of getting the news about it being cancelled, I was given a refund. Very good customer service.

Sam Wing-Sargent
2022-03-05 22:54:00

Virtual agent Karim saved the day!!

I made a booking and completely my error booked the wrong weekend. Virtual chat with Karim he swooped in a like a superhero and made good my error so I didn't lose £823. One very valued employee for sure. Thanks so much Karim. Sam

PAUL
2020-04-08 10:09:57

Actually, Hotels.com handling virus situation better than most agents

I've been relatively happy with Hotels.com and the way they have dealt with COVID-19, especially when compared to other agents I have used in the last few months.Whilst it took me a while to find the process, I managed to cancel 3 hotel bookings connected with a US trip in April. Two of them had been booked as non-cancellable rates, so I was very impressed that Hotels.com chose to allow cancellation and refund due to the unforeseen circumstances. I have received 2 of the 3 refunds to my credit card - so as long as the 3rd one comes through soon, then I'll be happy.The key to Hotels.com's approach has been to enable chatbots to process refunds/cancellations, thereby meaning there's no need to speak to an agent - which is very difficult due to the volume of calls.If you have a booking that needs to be cancelled, try the chatbot on their website, rather than waiting in a frustrating call centre queue.UPDATED 15/5/20 - my 3rd refund has come through now, so well done Hotels.com. This means I have had a full refund for 3 separate bookings affected by the pandemic, and all were processed online. A lesson for some other booking agents who have let customers down, and proof that refunds can indeed be processed on a huge scale even during the challenges of the virus scenario.

Tony W
2021-11-11 08:38:22

Excellent customer service

Whilst the majority of reviews are negative, my experience with hotels.com is very positive. I booked a hotel in North Wales, the Gwyryd hotel in Betws-y-Coed. The booking had a non-refundable clause. Unfortunately three days before I was due to go a member of my family contracted Covid and therefore I had to cancel my trip. I contacted hotels.com, explained the situation. I expected the response to be that as it was a non-refundable booking there was nothing that could be done. I was a little surprised when they said they would contact the hotel and see what could be done regarding a refund. The following day I received a response stating that the hotel manager had agreed to cancel the booking without any charge. Thank you hotels.com and the Gwyryd hotel. I certainly hope to book again soon

Tom C.
2020-08-24 16:28:49

Hotel clerk lost reservation

We booked a hotel in Orlando for around $70 a night. I called and confirmed our reservation with the hotel directly before leaving home. When we arrived the clerk had No record of my reservation, but they would give me the same room for $180 a night. I went out to my car and called Hotels.com and told them the situation. The lady said "No Problem", and made us a new reservation. We walked back in the lobby, they found our reservation for $70 a night and we stayed 3 days. We are now getting ready to book a week in Cancun with Hotels.com.

FAQ for Hotels.com UK

How to contact Hotels.com UK?

Hotels.com UK provides comprehensive consulting services to customers. On any page of uk.hotels.com, you can find the Contact Us button set by Hotels.com UK, click this button to communicate with customer service online. By this means, Hotels.com UK aims to reply and solve customers' shopping problems as soon as possible.

How do Hotels.com UK consumers obtain deals?

Hotels.com UK's deals continue to attract customers because of the variety and price of these deals. But he only works for a while. offersao.com has 15 active Hotels.com UKCoupon Code collected for you is expected to save you an average of ﷼6. Hotels.com UK will of course also offer some exclusive promotions that require you to log in to uk.hotels.com or follow their social platforms.

Do I need to sign up for emails at Hotels.com UK?

Yes, you need. By registering in uk.hotels.com, you can accumulate points for each of your consumption. To be more specific, Hotels.com UK points can be used to redeem gifts and discounts. Hotels.com UK also prepares the latest brand trends and preferential policies for you, and they will all be sent to your mailbox.

Why is my Hotels.com UK promo code not working?

You can confirm whether your promotional code in Hotels.com UK has been used once or has expired. If Hotels.com UK Promo Code expires or has been used, the promotional code will not be used. On uk.hotels.com, there will be a related Hotels.com UK promo code details page, you can also click to see how to use and precautions.

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