Ctrip.Com Promo Code & Coupon Code August 2022

Update: My issue has been resolved within the day. The representative gave me the correct information to use so I can locate the flight in the airline's website. She was also very patient because she even attempted to call me back several times when I was having a difficulty hearing her due to weak signal/bad connection. Although there was a minor discrepancy in the booking details (Mrs. was used instead of Miss), I am satisfied with how swiftly Ctrip especially their representive Exy handled my concerns making sure that I will be worry free on my first international trip. ---------------------------------------------------------------------------My boyfriend and I will be travelling to Taiwan this March and decided to book our return flight thru Skyscanner which directed us to Ctrip. We got a confirmation of our booked flight from Ctrip which includes the booking reference number and ticket number. However upon wanting to add baggage to our flight, we checked the airline's website (Cebu Pacific) and was surprised to find out that we do not have any booking under the reference number provided by Ctrip. I have read reviews about Ctrip issuing invalid/ fraud tickets so I was really worried about our upcoming trip. Sent an email to their team and I am still waiting for a response.

Ctrip is always a mixed experience.Below is my initial review...Ctrip called me twice after reading the review, the first time we discussed but could not fix the issue. The second time, they called to advise that they had their IT staff working on the baggage allowance issue with their website and they offered to personally cover the cost of my baggage as there was no way I could physically arrange it online myself. So - I have to be fair. While I was initially not happy with the booking events that occurred. Ctrip customer service after seeing this review have made every effort, to correct the issue and to ensure that I was looked after - big thank you to Ctrip. And yes you do absolutely deserve 4 stars for taking a problem and dealing with it kindly and thoughtfully.Original review - Today I booked a flight from Shanghai to Jieyang, okay price, no baggage allowance information - and yes I did look and click on buttons prior to booking, and read all the ticket policy information - but nothing re baggage. Which should of have warned me. But anyway I booked, looked, and in the end contacted Ctrip online help to clarify the issue - was duly advised that I had no check in allowance, and no they did not have the option to add, suggested I contact the airline directly, register and then add baggage. This I went to do - and it didn't work. Called the airline who advised that has I had made the booking with Ctrip, the system would not recognise me to allow me to add baggage, and did I know a Chinese person (am in Australia) who could via weechat add baggage. Advised this was not a viable option and was told, then the only option was to pay the full cost when at the airport. So - double check everything, and if you don't see it in the fine print.....

Ctrip is great site for hotel and travel as it provides variety of great offers at very affordable prices.

I found ctrip.com very helpful. It makes my travel very easy. Now I can easily book air tickets or hotels using ctrip. Thanks to Ctrip.

I had a complaint regarding the over vigilant security department that made me go through many steps of payment confirmation and at the end even asked to make a picture of me holding my credit card, which sounded a bit odd for a simple ticket purchase. However, I need to highlight that I was contacted by the CSR department on the right next day with apologies and explanations. And even though this security policy still seems unclear and too strict for me, I must admit that Ctrip cares about their customers and diligently deals with issues. I was pleasantly surprised.

Purchased a plane ticket, and got a lot more than I bargained for with Ctrip. I am since then receiving 2+ spam emails a day from them in Chinese, with no unsubscribe button working without reentering my login info (which I did not have). I finally found the correct mean to reach them, and the issue has been resolved fairly quickly, and they were able to unsubscribe me from this mountain of emails! Overall a good experience, very nice team over the phone, very fast to resolve the issue.

I used to book my flights and hotels with ctrip all the time because I live in China.. well not anymore. The airline cancelled my flight in MARCH and I’m still waiting for a refund. I emailed the customer support multiple times and made quite a few phone calls and all I get is a generic answer about COVID and how they are waiting for the airline to respond. Update: I was glad to receive my refund the next day after the review. Hannah promptly resolved the issue and contacted me to inform me that all is well. I am upset that it took such a long time, but I’m relieved that I finally got the help I wanted.

Not entirely sure why Ctrip has such a bad reputation on Trust review. I made an error with contact details on my booking and therefore didn't receive my booking confirmation. So I easily managed to find their contact details, which was a 24hr WiFi call service, meaning it is free to call their China office. That was very helpful. Although on hold for 6mins which is quite standard and maybe even speedy when compared to other telephone call centres, they politely talked me through security and changed the details, and patiently waited for me to receive my email booking confirmation.Ctrip is a highly reputable company based in Shanghai China. I believe that is where already the negativity of people's experiences lie. They've made huge strides in making booking easy and helpful over the years, and I would use them again. Although unsure of the numbers, I would say Ctrip is one of the biggest travel agent websites in the world, so they're no scam. Just because they're not a British based company, doesn't mean it is a scam.

I booked a flight from MAD to LHR and got a bit suspicious when I didn't get my confirmation e-mail immediately. Then I checked the reviews and I feared the worst... I thought I had given my cc details to a Scam company.It took a few hours (about 10) to finally get my confirmation e-mail. I know this sounds dodgy and I understand it is a bit frustrating, but I can just confirm that I have received my confirmation e-mail and have checked into the BA flight just now.I'm giving the company 4 stars only as I did get worried when it took so long to have my tickets issued. Honestly, it doesn't bring peace of mind as all other companies do it immediately but I think that, if I find another bargain with them, I will definitely use them again.My suggestion to the company is to speed up the process of issuing tickets. It will bring many more clients and it will improve the rating on most websites I've seen. It's been a reliable service at least for me.

1 year ago moved to Shanghai, China, after book by ctrip air tickets and travel through ctrip, mainly because they have good customer service centers, as well as a large number of products (hotels, travel, vacation, flights, car rental, airport shuttle services). Whenever there are, just pack to all parts of the world, very easy!