Walgreens $5 Off 15 August 2022

I have been a customer at Walgreens for 30 years and over time have seen the quality of their customer service (specifically in the pharmacy) go from good to bad to is this really acceptable? From extraordinarily long hold times (predating the pandemic) to the occasionally rude pharmacy tech (most are nice), but you should hear how I was spoken to AFTER being misinformed just now. If there is a problem? Deal with it but try to understand…I am looking to you for help/resolution! Measure what you say and how. This is my health, not a toothbrush. And stop blaming all the inefficiencies on COVID. DO BETTER.

On January 6,2022 I purchased an Amazon gift card for$50.00. When the person went to use it the card showed error not activated. I have the receipt showing it was activated and the activation number. Walgreens claims it's not their problem and Amazon claims it's Walgreens problem I am out$50.00 and look like a jerk to the person I gave it to,this is actually a thieft of my money. I strongly suggest that no one by an Amazon gift card from Walgreens or from Amazon for that matter.

I was referred to a manager. The manager's and pharmacists at Walgreens are ROCKING!!!!!! There are no better pharmacists than the ones at Walgreens. They are extremely knowledgeable, patient and professional even at 3 o'clock in the morning.

I had my medicine transferred to Walgreens because I'm High Risk and they did it all! My fault I hadn't activated my credit card. They helped my several times. I had brain surgery. I take little time to order. They're awesome! Give em a 10 If I could.

Our Walgreens Pharmacy Staff at Linder and McMillan roads in Meridian Idaho is friendly, professional, accurate and very easy to do business with. Thankyou to all the staff:-)

Recently I was prescribed a medication for depression. I was astonished when the pharmacy called me today to check on me. They called just to see how I was and since I am depressed it was absolutely amazing, I really believe that they could save a life that way. The Walgreens in Vernal Utah went above and beyond what was expected I give them an A+. I really wish I could remember the man’s name that called me I feel really bad that I don’t but he was very compassionate and wanted to help.Thanks for making a difference!

The 1(800) customer service representatives are amazing!!!!! ALWAYS ready to provide a helping handle and help me find a solution to the problem. I have so much love in my heart for each and every one of the wonderful employees!! THANK YOU!! Thank you Walgreens!!!

I placed on online photo order today and went to go pick it up about an hour later when the order status updated as ready for pickup. When I arrived at the store location (30 mins away) I picked some gift bags to with the photos as they were a part of a gift for family members (reprints of photos of my grandmother who passed this week). The clerk was waiting on another employee when I arrived and when she got to me and I gave my name she couldn't find it in the regular bins and the other employee told her to look in the back. The clerk told me there was a copyright issue. At first I thought she had the wrong order but when she opened and looked she said I couldn't have them due to copyright because they were "professional" pictures. I said M'am I have printed here a million times and why offer to print photos if you can't PRINT PHOTOS. She stated it was because they were professional. Now I have printed photos for many years with Walgreens, including unprofessional, professional, holiday cards, and stock photos...INCLUDING PROFESSIONAL PHOTOS. She said "well that's illegal and they could lose their job". She then stated she would hold them for me until I got the copyright. I said where would I get a copyright on my grandmother's photo that belongs to me that was taken probably over 40 years ago? Her response was,"well..." So I left the photos and other items I had picked up and left the store. I attempted to call to speak with a manager -no one answered at the store, likely due to the long line that was forming as I left because they apparently only had one cashier in the entire store and the one who waited on me in Photo was trying to make her way to the front to wait on the line. I then called your 800# and after holding for about 10 mins someone picked up and said complaints had to go to another department and then after 3 mins of holding on that line the music ended and the line disconnected about 30 seconds after that. I cannot believe Walgreens is that concerned about professional photos when people print holiday cards every year. If that's the case there should be a lot of people out of work at all the Walgreens I have dealt with including the one who waited on me today who has printed stock photos for me for a work project. I remembered after I thought about it her questioning those and I explained they were stock photos-online and free to use without credit via a website called Unsplash where I get most of my stock photos from. And what documentation would someone provide. I offer photography via my freelance business so does that mean that every photo I take is "professional"? Everyone who purchased their photos from me has the right to reprint them a million times if they want. Every professional photo I myself have ever took I paid for and own those photos so I am not sure where the copyright comes in or how retail workers derive something is professional or taken in your basement or backyard if there is not mark on it saying so.I even asked her why did I get a status of "ready for pickup" instead of "there is a copyright issue" so I would not have come all the way there just to find that out. She just said she really didn't know. If you have a policy that is fine- every business does. But don't penalize me because it's not enforced and pick and chose when to enforce it. You are my go to drugstore and photo place but I was very disappointed with Walgreens today.

I ordered contacts through you guys on a Thursday and I received an email saying it would be delivered on Tuesday at 8pm...which was fine because shipping was free, but when I got home Saturday my contacts were in my mail... which means they had to call and verify with my optetrician and ship my contacts in one day... I was very shocked and delighted to receive them three days early. Thank you! And I will be ordering from you guys again!

I praise Walgreens on Koke Mill Rd in Springfield, IL. The pharmacists, assistants, photo dept., clerks, and all staff are professional, knowledgeable, friendly, helpful and caring. I get prescriptions, vaccines, photos, and many other items at this Walgreens. Every time I go to this Walgreens I am welcomed as I enter and am given excellent service. Recently there was a confusion about my photo order. I received a phone call and we discussed the mix up. Then the employee printed my order and called me when it was ready. I was only charged for the amount of pictures I ordered even though the machine printed extras. The photo employee went out of her way to make sure I got all the pictures I had chosen and only paid for the number I ordered. Praise and thank you to the outstanding staff at Walgreens on Koke Mill Rd in Springfield, IL.