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Swarovski 10% Off First Order January 2023

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Review for Swarovski

shaun coyle
2020-08-10 09:50:19

5 stars from me

I looked on here after I had placed my order, if I would of looked first I wouldn't of ordered. I'm glad I did though and honestly I can't believe how many bad reviews there are. I'm assuming only disgruntled customers are sharing their feedback.I ordered on the 1st August it's been 10 days and it arrived today at first I thought it was taking ages however it comes from Switzerland and there's a global pandemic going on. The item is in immaculate condition and was packaged safely and securely. Based on my experience I'd definitely order again, thank you for providing a great service during these challenging times

Honey
2021-04-16 23:54:50

Excellent Quality, Like Always

I've never had a bad experience with Swarovski, like ever. The quality is good, the service is always pleasant, and ordering online is pain-free and user friendly. I think most of the bad ratings are due to the fact most people go into jewelry shopping blind. (I am sure there ARE bad experiences, like any establishment, but honestly Swarovski has been around since 1895 and has maintained high quality items and services for over a hundred years.) My most recent purchase was for my mother's birthday, a necklace and earing set. She loved it! I had to order it online due to the pandemic restrictions, but like I mentioned before, it was a pain-free and user friendly process. The shipping was prompt and the jewelry set was high quality. My mother loved it (and she's a very difficult person to please).

Lisa Cozens
2022-05-31 22:34:58

This review is for an online customer…

This review is for an online customer service Wiktor. I contacted them asking them about my order as it was delayed in being sent and he emailed me straight away the next day and gave me the details I required. The following day I hadn't heard anything about my order or when it's being shipped so he emailed and said I'm very sorry about this and kindly gave me a voucher to say sorry it was a compensation for the delay. Wiktor was very quick to solve my issue and kept me informed and has very great customer service skills has a friendly approach so he deserves this review. Thank you wiktor. Mrs cozens

Karoline Ingunn
2022-03-15 16:16:01

Greetings from Norway,

Greetings from Norway, This brand is one of the affordable and good quality go-to brands. I started buying from them for myself when I was 18 years old. My love for good quality and luxury brands started here. I ordered Ortyx rhodium plated hoop earrings and they were delivered really fast - only a few days. I love the earrings! I would recommend swarovski to every woman that likes to wear jewelry.

Sandra Jackson
2020-04-29 18:00:06

Where's my refund - UPDATE

Update on previous review.Swarovski emailed yesterday to say they have received my item and paperwork and are now processing my refund. They apologised for the inconvenience too. So my rating will now be 4 stars and I shall continue to buy their products. Thank you Swarovski. Ordered, O/N 10GB00000845666, a pen on 1 April 2020 which arrived on 6 April, then saw same discounted in their 40% off sale. Returned pen on 8 April using the return form label that was sent and have a Post office receipt. Heard nothing from Swarovski about receiving it. Emailed on 20 April askibg for update (tried calljng theur Customer Service number but messagw says its not takjng calks and to email). Received bog standard response that they will deal with enquiry. Still nothing, so sent another email, again received standard response. Still nothing. Sent yet another email and stated would post bad review and still wantex update. So far not a response of any sort. So upshot is, i have no pen and am out of pocket to the tune of £35. Absolutely disgraceful. I have a number of their products which i love, but this episide has complete put me off buying from them, at least online. I sincerely hope they will sort this mattef out. I know wd have the virus scenario but this just isnt good customer service. Sandra Jackson

Karen Mitchell
2021-11-25 06:28:42

Beautiful jewellery but really…

Beautiful jewellery but really disappointed that it was not clear until I got my receipt that it was being delivered directly from Switzerland to UK. I still have no idea how long it will take to arrive. It won't be in time for my mums birthday for sure? Annoying as I would have waited a few more days and ordered on black Friday if I had known!

Adele
2020-05-06 09:03:37

Hi if my order says this morning that…

Hi if my order says this morning that my parcel has arrived at the parcel centre in the uk when will it be delivered it's a gift for someone today and I recieved an email on the 23rd april that due to covid 19 it would take 7 working days to deliver

jillian sampson
2020-05-05 17:06:47

I have finally received my order

I have finally received my order! They ended up taking my money out again and confirmed it would be sent with a tracking number to go with it. It took longer than usual which is too be expected as the world is on lockdown... but it did come and it was exactly what I ordered. Thank you Swarovski!

Grace
2020-05-07 08:05:20

Actually it’s more of a question..

Actually it’s more of a question then review. When I key in my credit card, it didn’t lead to any other page to key in my OTP & the payment status state “payment in progress”what does this mean? And how can i resolve it?also: I bought it from swaroski singapore website

Rachel James
2020-12-07 11:53:46

Online order. Excellent service and quality

Online order.Excellent service. I didn’t realise when I placed the order that my item would be shipped from Switzerland. The process was really quick and tracking was constantly updated online. The service was speedy - even though it went through customs. My earrings are beautiful and I’m really happy with the quality, price, packaging and customer service. Thank you Swarovski.

FAQ for Swarovski

How can I get free shipping at Swarovski?

Of course! You can enjoy a free shipping service at Swarovski. But the free shipping is only limited to standard delivery on the website. If you like jewelry, don't miss the free shipping chance and come to choose your favorites. If you have any questions with the delivery, you can contact the shop.

What methods of payment do Swarovski accept?

Swarovski accepts the major credit cards for your payment, and you should know that all prices shown on the website include appropriate taxes applicable in your country, state or province. Ali Pay is only used in China. The safety of your payment can be trusted and hope you can have a good shopping experience.

How to contact Swarovski?

In order to provide Swarovski customers with a better consumer purchase experience on swarovski.com, a dedicated customer service channel will be provided. You can find the channel on both Swarovski and swarovski.com. Swarovski's customer service will provide online consultation services to customers in time.

How to get discounts at Swarovski

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Do I need to sign up for emails at Swarovski?

Yes, you need. If you have registered an email address in swarovski.com, you can learn more comprehensive information as well as get extra Promo Code of Swarovski. You can become a member by registering your email through swarovski.com. Of course, you can cancel Swarovski subscription at any time.

Why is my Swarovski promo code not working?

A single promotional code can only be used once in Swarovski, please check whether it has expired or been used. Please note that when you use it, Swarovski may have different rules for using different types of Swarovski Promo Code. Please check your Swarovski Coupon before using it.

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