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Planet X Discount Code Free Delivery April 2024

You can find complete Planet X Coupon Code information including Planet X Discount Code Free Delivery on this page. Would you like to get your favorite items at the best price? Check our valid Planet X Coupon and Discount Code for April 2024. Enjoy the confirmed and updated 17 Voucher Code & Promotion Code. Get everything you need from planetx.co.uk at an unbeatable price now.

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Review for Planet X

David Ryan
2022-06-13 19:01:36

Helmet, Gloves and Socks

Thought I'd tidy up my appearance for the summer with a new Carnac helmet, Planet X gloves and socks. Excellent quality products and super fast delivery.

Francis Trouught
2022-06-08 21:26:39

Rapid delivery and excellent customer…

Rapid delivery and excellent customer service when I had query.

Bogdan
2020-02-27 20:53:12

Excellent service and communication

Excellent service and communication. My helmet was a bit too small but my daughter was spot on.

DK
2020-04-27 17:22:27

Very good experience

Very good experience. Fast delivery. Good quality product and low prices. Will use again.

Tim Harrison
2020-01-24 18:07:41

Over the last three years I've bought a…

Over the last three years I've bought a frameset, numerous parts and now a complete bike. I've never had anything other than great service and have been very happy indeed with the quality and value. Nothing has ever gone wrong so I don't know what the after sales service is like but I do know once you go away from online ordering they are difficult to contact, web chat is the only option (I wanted to amend an order)

Mr Hudson
2020-02-28 12:51:52

Planet X highly recommended.

Planet X are a great company run by guys committed to providing good products and good customer Service. They offer great value and are always happy to help. Check out their special offers advertised from time to time. They just can’t be beaten. Highly recommended.

John
2022-06-16 01:35:25

This was the third time I placed an…

This was the third time I placed an order with Planet X. Again it was an easy transaction that started with a good price, followed by a simple process and a perfect finish.I have Planet X as my first go to for bike spares and parts.

Aleksi K
2020-04-07 18:49:06

Top customer service, fair prices without "brand-surcharge", admirable expertise and dedication in their market field!

I have not had many experiences with Planet-X, but all of them have been extremely positive. To start with, the bikes (including complete bikes and frames) are priced at just ridiculously low, which put me wondering how it's possible. Well, that's because they sell them at the actual value and not trying to snatch as much profit as possible, like some well-known brands. Actually, what's the point of paying a massive extra amount of money that doesn't provide the customer with any addition to the quality of the product but that amount only serves for the company to grow (think it as a small investment in the company)? I've never been a fan of such school of thought, although knowing that it's one of the core principles of modern capitalism. The low prices are also based on ordering large quantities from the supplier. This was kindly clarified to me by Stephen from Planet-X customer service, when I was digging a bit deeper while asking details about an item I was about to order. I don't think many other companies would be such open and transparent to share those details. What's more, it's not that all of their item are dirt-cheap. For instance, a simple plastic rear derailleur hanger was 30€, but this is because they are made by a specialist in the UK. So there's a reason why they're more expensive as the cost of labor is higher than, say, in Taiwan. Speaking of Taiwan, it turned out that their titanium frames come from same suppliers than many other European brands selling them at double or triple the cost.Most often it's easy to reach the customer service via the chat, again something not offered by many other online bike shops when I usually have to wait a couple or a few days to get an answer, whereas I receive one in 10 minutes from Planet-X. I want to say I'm by no means affiliated with Planet-X. Before knowing much about them, I thought it's a company that should be avoided at all costs. Surely, there had to be something suspect with such low prices; either poor quality of the products or questionable labor used in the manufacturing process. There will always be rumours but another thing is whether they're true or not. I asked them questions and got answers that were in contrast to my earlier prejudice. Purely by coincidence, I have ended up having one bike from On-One and the other from Planet-X, both of them bought second-hand, for ecological reasons just like all of my previous bikes. Judging by the reviews on bike forums about the quality of the frames, I expect to have many years of pleasure riding them. I think one of the reasons why they average at less than four stars here on trustpilot is that it's predominantly a small amount of people writing about having some issues while the obvious majority is enjoying their bikes and not spending time to write about their positive experience. I think they should as this company deserves some recognition.

BM
2022-06-13 14:43:15

Great bike, but not as advertised

I recently got a Planet X Tempest.It is a beautiful bike, it just doesnt match the bike advertised on the website.When I looked at the bike, I looked at the photos and watched the video on the website (which I cannot link to in this trustpilot review). I noticed that the forks had mounting bolts, so whilst I was waiting for the bike to arrive, along with pedals, I bought some fork cages that attach to the mounting bolts seen in the video to hold bags when bike backpacking. When the bike arrived, the forks had no mounting bolts. I complained to Planet X, who said they have a disclaimer on the webpage, which they do -- "Please Note: - Bike Specifications can and do change from time to time from the specification pictured above. Please check the Full bike specification cartefully before ordering". This does not feel honest to me. I won't be buying from this company again for this reason.

Dm
2022-06-09 17:52:49

Bittersweet

Extremely happy with your customer service and timeliness. Unfortunately parts on my new bike had large scrapes on them even though it was packaged well with no visible damage to the packaging upon arrival, which leads one to believe that the parts had been installed with damage already on them and it was not noticed or remedied. Time and cost of shipping make returning item undesirable.

FAQ for Planet X

What is Planet X's return policy?

If you change your mind about an item Planet X purchased, or if you find a problem with the product, as long as your item is unused and returned in its original packaging, they will gladly arrange for a full refund of the original item, in sellable condition, and in your Return within 28 days of receipt. Unfortunately they do not accept refunds or exchanges for parts kits and this does not affect your statutory rights.

What should you do if Planet X's products are defective?

All Planet X's products come with a 2-year warranty for the original owner. All other brand items have a full manufacturer's warranty, which may vary but is at least 1 year. Any components they replace or repair will still be covered for the remainder of the original product's term. Use of the product at events, competitions or other events can greatly accelerate the wear of components. Wear of wearing parts is not included.

Does Planet X sell gift cards?

Planet X's vouchers are the perfect gift for all cycling enthusiasts for any occasion, whether they decide to shop online, in-store or contact their team, they will have 1000s of products to choose from. Their coupons are available in £10 increments, ranging from £30 all the way up to £200.

What methods of payment do Planet X accept?

Planet X's products can choose to pay by credit card or PayPal. They accept Visa, Mastercard and Paypal. If you're shopping outside the UK, your credit card company will convert the transaction into your local currency once you've placed your order. You will then receive an order confirmation-this confirms that they have received your order, but does not imply that there is a contract between them.

How to contact Planet X?

In order to provide customers with better timely and effective consulting services, Planet X has opened a customer service channel. You can click the button of Online Contact or Contact Customer Service at Planet X. If you have any comments or questions and want to give feedback, Planet X also suggests that you can do it by email or phone.

How do Planet X consumers obtain deals?

Planet X is always willing to let more people enjoy the best price while buying high-quality products, so there are often some special promotions. offersao.com Keep collecting all current Planet X Coupon Code to save you money and time. Planet X will of course also offer some exclusive promotions that require you to log in to planetx.co.uk or follow their social platforms.

Do I need to sign up for emails at Planet X?

Yes, you need. You will become of member of Planet X after registering mail at planetx.co.uk. More specifically, planetx.co.uk members can enjoy the following benefits: the latest discounts, new product announcements, etc. There are more news about planetx.co.uk Promo Code waiting for you to register to follow.

Why is my Planet X promo code not working?

Planet X sets a time limit for each promotional code. Generally, the corresponding products can use one Planet X Coupon at a time. If you have already used or timed out, the Planet X promotional code is not available. It is also worth noting that each promotional code of Planet X should also meet the corresponding conditions of use. If none of the above conditions are met, you can contact Planet X customer service.

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