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Msc Cruises Employee Discount January 2023

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Review for MSC Cruises

neil
2019-09-11 14:02:13

A fair review from a very regular cruiser.

This was our 32nd cruise, we have sailed many many places with lots of cruise lines. I have just returned from the Presioza and the review is mixed. We were put in Cabin 8001, let me tell you it was noisy, really noisy. There was some sort of hydraulics thing behind the cabin that woke us up at 6ish am each of the first two mornings. It would be the same in 8003 as well. We told reception who pretended like there is not normally a problem with that cabin but that is rubbish. Unless you are deaf this is waking you up. We did get moved but reception tried to make it a condition of moving that we signed a disclaimer to say we would not take action against MSC. Of course I refused to sign. They should not put people in these cabins but I suspect they do every cruise and just don’t care. The food on MSC was good in the buffet, just like other cruise lines, but mediocre in the restaurants. The portions in the restaurants are really small, my daughter is a tiny eater but even she found herself hungry after dinner. On our last night we ordered the ice cream sundae for pudding, it was literally 1 tiny scoop of ice cream with 1ml of squirts cream on top, it was laughable as a Sunday. The entertainment in the main theatre was good, this is an international audience so the shows will be acrobatic, singing dancing etc and they do it well. You could always get a seat and did t have to get there half an hour early which P&O and others should learn from. The staff were generally really lovely apart from our cabin stewards who we didn’t see, never bought us the ice we asked for, never replaced the milk for our kettle even once and on one day just missed our cabin all together. If MSC is 25% cheaper than P&O then that’s about right but it is a cheaper product and manadatory tipping has probably made it just not worth it. The ship is beautiful, the staff mostly lovely, the customer care is poor and the restaurant food average, let the price be your guide and snap up a bargain if you see one but dint expect princess, Royal Caribbean or P&O experience. Oh the tour staff will blatantly lie to you, they try and sell you stupidly priced transfers into town each day, in zebrugge I asked how we got to the tram station, we were told there were no trams and that the only way into town was their 16 euro coach. Someone behind us was told that the trams are very dangerous and you shouldnt risk getting killed or injured on a tram, these are both just lies. In Hamburg I asked for the port bus only to be told there was. I port bus and the only way to Hamburg was their overpriced coach. Again this was just lies, Do your research, don’t believe a word the tour team tell you and save yourself a fortune. The tram to Blankenburg from the port is 3 eauros and is a 5 min walk from the port. The bus from Hamburg port into town is 2.5 euros and leaves from right outside the ship. In Le Harve MSC charge you 10 euros into town but it is only a 15 minute walk to do it yourself.

Kelvin Dale-Greaves
2022-03-17 07:43:03

Ignore the negative reviews left by…

Ignore the negative reviews left by Chelsea FC fans - this is a quality cruise company, never had a less than fabulous cruises! Safety, enjoyment and value their priorities!

BAA
2021-02-15 20:59:25

Love MSC

Love MSC. FCC sent promptly. Previous issues were resolved hence the 4 stars. Look forward to sailing again soon.

Gary Fretwell
2021-01-27 10:11:30

Refund at last

I had a cruise planned and like everybody else it was cancelled.Cruise was for October 2020 and i have been refunded most of what i paid today.There is £20 still outstanding for some odd reason and going by previous experience it should eventually be refunded.The extras that i booked were refunded separately a few weeks earlier.Relatively ok with the length of time that it has taken considering the events surrounding it but,i had to give them my bank details several times because they didnt have them on record and when when the refunds were paid into my account i wasn`t given any notification.I am obviously very happy that the refund has arrived but it should have been and could have been handled better.Not excellent service but not awful either.

Mark
2021-07-25 00:04:23

Variable but on the whole good.

Disorganised from a customer service point of view. Given a cabin on checkin that was smaller with a much smaller balcony than we had booked. Had to argue for 2 hours to get the room we booked which as it turned out was empty all along anyway.The food was ok. Sometimes good, sometimes just passable, but never bad. They were obviously budgeting a bit here with reduced loads. The drink was excellent and the upgraded drinks package was worth it with almost any spirit or champagne you can think of included.Service on the boat was excellent at all times and the boat itself (Virtuosa) was awesome. All the staff were great. There was loads of good shows and varied live music on all week. The Kids club was excellent although it closed intermittently throughout the day including lunchtime. They are also not accepting under 3s. Because kids club was closed at breakfast, lunch and dinner (if you have the first of two dinner seatings) this means having young kids in restaurants for every meal all week which was a bit stressful on occasion. If there is going to be a kids club open till 11pm every day just one meal on our own would have been good. The main pool had loud music and someone with a microphone shouting a lot so we never used it but the sun deck and pool at the back of the boat was a good chill out area and the indoor pool with retractable roof at the front was very civilised and relaxing. My main complaint was that on an Italian boat, out of the approx 20 pasta dishes that week around 18 were made using cheap pasta and all 18 of those had tinned fish in them!?

Paul Chatwin
2020-12-10 14:40:30

Excellent Service - Thank You

As regular cruisers we had 7 cancelled in 2020 due to Covid.Due to the uncertainty surrounding future cruises we decided to get a refund from two of the cruise lines instead of a 25% bonus added to a Future Cruise Credit.MSC refunded us in full within around two weeks; slightly faster than the other cruises line.We also had a 2 week cruise booked for 2021 leaving Miami and were aware that US authorities had for the time being banned cruises of 8 nights or longer.We contacted MSC again and asked if we could split our 14 night cruise for two 7 night cruises instead.That was sorted very quickly and the original price was honoured by MSC.So from our perspective, everything was handled efficiently and professionally by MSC and we look forward to booking with them again when cruising restarts.

FAQ for MSC Cruises

What is MSC Cruises membership?

MSC Cruises Voyager Club membership level is divided into 5 tiers: Welcome Member: at least 1 confirmed booking; Classic Member: from 1 to 2.199 points; Silver Member: from 2.200 to 4.299 points; Gold Member: from 4.300 to 9.999 points; Diamond members: from 10.000 points. Packages and services included in cruise bookings will earn 100 points for every USD/EUR 150 of prepaid services purchased prior to the cruise.

What are MSC Cruises payment methods?

MSC Cruises accepts MasterCard, American Express, JCB, and Diners Club. All onboard purchases are made with a personal cruise card, so there is no need to carry cash or credit cards. In fact, the special operating environment that regulates the maritime sector means that many products (such as alcohol, tobacco and perfume) can be sold duty-free, reducing onshore retail prices by up to 30%.

How to contact MSC Cruises?

You can browse the msccruises.co.uk homepage and any detailed pages to find the Contact Customer Service provided by MSC Cruises. Click this button to talk to MSC Cruises's customer service. Of course, you can also get the latest news by following or subscribing to MSC Cruises's real-time news.

How do clients obtain bargains at MSC Cruises?

MSC Cruises is always willing to let more people enjoy the best price while buying high-quality products, so there are often some special promotions. Search MSC Cruises in offersao.com to find all 26 active MSC Cruises Coupon Code. More exclusive offers and details from MSC Cruises, you may need to log in to msccruises.co.uk to see it, so check it out if you're interested.

Do I need to sign up for emails at MSC Cruises?

Yes, you need. After registering in the msccruises.co.uk, you can get the latest information of the brand in time. And MSC Cruises for registered email members, MSC Cruises will occasionally issue benefits via email, allowing you to enjoy 80% off your purchase.

Why is my MSC Cruises promo code not working?

MSC Cruises sets a time limit for each promotional code. Generally, the corresponding products can use one MSC Cruises Coupon at a time. If you have already used or timed out, the MSC Cruises promotional code is not available. It is also worth noting that each promotional code of MSC Cruises should also meet the corresponding conditions of use. If none of the above conditions are met, you can contact MSC Cruises customer service.

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