Macy's 25% Off Coupon Code August 2022

Dena was so helpful and polite she help me to find the right size I was looking for in the home department. Thank you for having such a nice employee.

Very pleasant experience. Had trouble picking out an outfit. Sales rep went beyond her duty to find me something to wear. While trying on clothes in the dressing room she would bring me clothes to try on, outfits that she put together and they were great. She didnt stop until I was satisfied. Great customer service.

Shopping Dec 23. Crowded store. Markus waited on us. He was very nice and helpful. Great service.

We recently bought a CA KING mattress/boxspring. Excellent service from start to finish. The sales lady was so nice and so helpful. Communication about delivery was perfect. Delivery men were on time, polite and very helpful. Tried to originally buy it from Mattress Warehouse, what a joke and waste of time that was. Glad we spent the money at Macy's instead. KUDOS to Macy's for excellent and courteous customer service. Debbie L

Professional friendly and courteous is what you'll find at the support desk for your quick online order pick ups. Always found a helpful staff member near by.

Barbara B ID No. 71826680 of Store 236 was wonderful! She found me the pillow I had been trying to get from other Macy’s stores which not only she answered the phone, but located the pillow, got the manager to get me the same price as two other pillows I had bought previously, and had it mailed it to my home & she sent me via text the label so I could track it. While I spent several days calling California, Va & other States and waited for someone to answer, Barbara answered the phone & went out of her way to help me. This is superb customer service. Now my sofa set is complete thanks to Barbara! A grateful customer…Ines in Miami Lakes, FL

I love Macy's, it's one of my happy places.

I have shopped with Macy's for 20 years. They issued me my first credit card. I purchased my bed there, ALL of my clothes there and our dining room set there. I LOVE them! In January 2019 the leg of a chair for our dining set broke. I went online and did a claim (Worry no more warranty) after being told it would ship in 4 weeks it didn't arrive. To avoid boring you to death I had to call back in March, April June, August, and September asking for the leg. FINALLY, 09/27 I reached "Valerie," with WNM she told me the chair and leg were no longer available that I should have gotten an email in August offering full credit. I told her I never got the email???? So due to 10 months, many calls, many claims offered something they don't usually offer, a full replacement of a new dining set OR full credit. I chose credit. Two days later I received an email that i could pick out the new set. WHAT?? Two calls later to explain i chose the credit no resolution. Today 11/12/19 I have been on hold with the RUDEST WORRY NO MORE associate Alia (not sure it's spelled right) . Interrupting me when i try to explain. Put me on hold 11 minutes (I'm kinda ok with that PLEASE review the notes) she gets back on the line and says I don't see anything let me transfer you and doesn't let me say anything and puts the transfer through to Macy's!! It's now been 40.43 minutes on THIS call alone...not to mention the MANY others this YEAR! Ok so after another transfer to Macy's they can't help me and are transferring back to WNM (contact 5 today alone) and 48 minutes on this call. Ok the WNM rep just told me they paid Macy's out so they can't issue me the credit. She was patient and professional as were all reps except the one. She also said I was offered a FULL refund in August but since I didn't a respond to the email they closed it out. (the email I didn't get) So here I am 11 months later, no leg, no chair no refund and directed to take it up with Macy's since Macy's was paid. I'm in tears and very frustrated. Now I'm supposed to call Macy's and explain this to who? Start this process over? I shouldn't have to prove this.....I just wanted the leg to the chair. Macy's Sr Management please review this post and contact me at the number on file if you want to assist and retain me (not a big spender) as a satisfied customer.

I often shop in Macys, they have a great selection particularly in dresses. I had a complicated return yesterday and Larissa helped me. she has waited on me before and is always professional and efficient.

Feb. 13,2020Cindy was very helpful , took me around for the right combination of my outfit. Genuine lady. Thank you ,Maria Mckellar