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Review for JCPenney

Meera Raval
2019-07-26 18:59:43

Great staff, good collection

Great staff. Great help. I visited sephora, in Manhattan Mall a few days ago and just got the right stuff and not very expensive. Especially, Martza was the one really patient with me as i am not a frequent makeup user. She literally guided me step by step and helped me in my entire shopping experience. Even though the store was busy, she managed other customers with the same positive energy. Really grateful. Thankyou sephora, thankyou Martza.

Gaming with alicia
2019-08-13 22:35:47

There was only one photographer there…

There was only one photographer there to help everyone. They need help and tbis department. Pictures came out great. But once again the wait time is awful

Mark
2020-03-10 16:36:22

Would purchase online again

Would purchase from here again after my complaint was dealt with efficiently and with satisfaction. After I registered my complaint i was immediately contacted and the problem was quickly rectified..I was surprised since having had terrible experience at Nordstrom Rack I imagined it would be the same here. J C Penny exceeded my expectation by their quick action to solve the matter. While I will never shop online at Nordstrom I definitely will do online shopping at JC Penny. They demonstrate true integrity instead of treating a customer like a number just to consume from them like Nordstrom demonstrates.

Brendon Mcbane
2020-04-25 00:02:36

I ordered something from the JCPenney…

I ordered something from the JCPenney website and its been a week now but my card still hasn't been charged. What should I do? I don't wanna accidentally spend the money and the order not go through when it does charge my card.

Gavin
2020-03-23 21:48:16

Very satisfied with my order

Very satisfied with my order. This company was easy to work with and was quick to respond to any questions or concerns I may have had through the order process. Great quality!

Jennifer Simington Stapleton
2019-07-23 02:21:11

Love altoona pa store

Love altoona pa store

Sara
2017-05-21 23:26:03

Great customer service at JCP in Elko …

Great customer service at JCP in Elko Nevada. Jane was wonderful and super helpful!

Nancy O’Neal
2018-12-03 23:32:04

r JcPenny’s store looked beautiful it is now also I wanted to give a person who oh wait into she is with another customer and when they’re har

The reason for this review is to let you know, I finally made sometime to write a review today & I want to give you my review on this year, Black Friday & an amazing outstanding employee. Now those are some cons and will get to those as well. My first pro this year is ladies wear & bedding it was taken care of & it’s never been that way, to which I’m an a stickler when it comes to being organized and clean, another thing the dressing rooms I don’t know how you all do not Know how many people get to go in there with so many different items to cover up thst they may be stealing to wear. no I don’t I have no clue if they were not I’m just saying that bc of how very very clean. It’s kept up as fast as possible.No for the young lady her name tag says kassidy. She is so Helpful like the others day on Black Friday was Who ishe was super nice the list could go on and on she just outstanding. Instead of pointing just like so many did that. She basically would take your hand and bring you to the items you need and if you didn’t know he would look for one of the girls that were supposed to be there and she would wait with me until the girl came and started helping me! she basically would take your hand and bring you to the items you need and if you didn’t know who would look for one of the girls that were supposed to be there and she would wait with me until the girl came and started helping her. I have a little mom-and-pop store and if I could or if I was a poacher you wouldn’t have her anymore because I would’ve stole her away.... But I’m not like that and NEVER EVER would. Because, I know first hand how hard to find outstanding employees & it would be beneficial to my store but, I would not do that. I absolutely love the way y’all did black Friday it was amazing staying open 24 hours and then the next day absolutely love the way y’all did black Friday it was just amazing staying open 24 hours and There were not many cons the only thing that irritated me was employees that acted act ignorant so it would not be like that night here or heck they may break would have been a card holder for going on 20 years. I truly love JcPenny’s going between 3-5times a week. But, I do wanna thank you all for being such a huge help Kassidy & thank you for the way you Penny’s I was treating me like I was a good friends which one of The other reason is to give thanks were things you deserve I’m giving thanks for Black Friday and the way you did it I’m giving thanks for one of your employees that you’ve had I guess it would be like a year in a couple weeks that she stated But overall I will give the store a 4 1/2 is very bright it’s got things like toys and That y’all have never never had I can go on anon but you know what you have in your stores and is very impressive. And the only other con is I will see one or two people working in their booties off and the rest are just hanging out around the registers doing absolutely nothing but talking and hanging out that’s why Kassidy is I could go on and on but you know what you have in your stores and it’s very impressive. And the only other con is I will say one or two people working in their booties off and the rest are just hanging out around the registers doing absolutely nothing but talking and hanging out that’s why Kassidy is such an asset to your company a asset to your company. I sure do hope others will recognize her as well and tell you what great work for you have thank you sincerely for your time I hope you read each and every wire that I’m sorry my keyboard it’s sound funny but you get what I’m trying to say thank you again insincerely actually want to thank each and every body who truly busted their bottoms sincerely Nancy O’Neal

Michele Wallace Hamre
2021-11-20 13:29:50

I was very pleased with my experience…

I was very pleased with my experience with JCPenney.I bought a pair of boots on black Friday and had fun talking to a sweet lady who was looking for the same style boots! She ended up in front of me at the register line.I got the boots on sale from $130 to $69.99.After finishing with the process at the register, this same lady came up to me and asked if I would like to use her 30%off coupon. I asked if that was possible now that I had finished the process at the register. Reem helped me, called a manager over and got it done for me! Yes! I was so pleased. I was able to get these boots at another 30%off .Thankyou to the sweet lady who offered me her coupon and thankyou to Reem who made it all work at the register!!!

Jonathan
2018-03-20 08:00:29

I do not know why all this negative…

I do not know why all this negative reviews when i had only positive experiences. I bought all of my dining sets there including bedsheet sets and never had problems. Love the store and love their great choice and afordable prices.

FAQ for JCPenney

How to contact JCPenney?

You can either contact them through JCPenney's customer service contact page, or you can contact JCPenney through the social media page. The general customer service page provides detailed contact information, or there will be a contact customer service button on the jcpenney.com page, and the customer service of JCPenney will handle the problem in time for you online.

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Do I need to sign up for emails at JCPenney?

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If the promotional code of JCPenney has already been used, or has exceeded the specified time, it will be unavaible for you to use. JCPenney customers can check to confirm whether the above situation occurs. If you have any questions about using JCPenney's promotional code on jcpenney.com, you can also resolve it through online consultation.

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