Homeaway Coupon Code Renewal September 2023

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Review for HomeAway

2021-03-19 20:32:48

Great trip

Great trip. Enjoyed the ledges.

2021-05-09 16:03:27

Condo convenient to beach, but not clean!

This condo is very convenient to the beach and the beach is beautiful and the sea so calm even when it’s windy. Balcony is good spot for sunrise and sunset views on the inlet and manatees. Kitchen is adequate for basic food prep. Beds comfortable. However, the condo is not clean, floors were not washed and sanitized. Sand caked in the one closet. Dust accumulated in laundry and the louvered doors, no lint filter in the dryer! But when the dishwasher did not clean the dishes, we discovered the food filter so gunked up we could hardly get it out! Rotting food debris was caked on every where! And that explains some of the funky smell. So I am soaking the dishwasherparts now as a simple wash could not clean out the mess. We are only hand washing now. Have pictures but can’t seem to share them here. They charge a huge fee for cleaning, so this is inexcusable. Obviously the owners do not stay here or care about the property that much. We will seek a better cared for property next week.

Cynthia Betts
2021-03-11 22:40:57

This is my 3rd time of working with…vactions

This is my 3rd time of working with Vrbo!! Love the places so far that we were able to get.Looking forward to our next trip in a couple weeks!!

Daniel Dus
2021-07-16 20:27:23

Change in policies take VRBO from best to worst

Even though we have had a listing with VRBO for five years which 1) had a fixed annual annual service fee and 2) VRBO paid us our customer payments when the customer paid them, rather than when the customer checked in, they have changed both of these policies without notice. They now 1) charge per booking, and for our high-end bookings these fees represent a ~2,500% increase in their fees, and 2) hold the owners funds until check-in, with us that is up to a year. VRBO has always been our go-to booking platform, but unfortunately these policies make it a very challenging option for owners.

Lester Hoy
2021-03-12 18:11:25

Very easy and fast all the costs were…

Very easy and fast all the costs were clear love vrbo

Allen Schmallen
2021-11-11 19:18:01

Caution advised.Our booking in Wales

..after booking and paying for the 5 star rated apartment in Wales, Vrbo stated that I would get the accomodation address, key details one week before our stay. This did not happen. I tried to access the website which stated that I had no booking.I then read the horrendous trust pilot reviews and became worried. Over the next four days I contacted Vrbo 5 times by email and also by phone, 3 of the calls lasted 40 mins. One was cut off immediately after I explained the problem after waiting 10 minutes to get through. However on the 3rd call the operative apologised and said they would email the information I needed to find and access the apartment. But this never came! I called again and by this time I'm both annoyed and extremely worried.The call handler eventually told me that they could not help because the host of the apartment, was supposed to send me the details. I contacted the number for the host who told me that Vrbo was supposed to send me the details re the address, key and general instructions. She confirmed that her apartment was booked out to me.This was a relief to hear, especially as our holiday was only 3 days away.The host then sent me the details and allowed us into the apartment a lot earlier as a way of an apology. The apartment was spacious and extremely well equipped, it was warm and generally comfortable. But there was a pervasive smell of damp in the bedroom hallway and in the main bedroom as if something was very wet and hadnt dried properly. The twin room was the same which had penetrative damp down the walls with black mould and paper coming off. The room wasn't suitable to sleep in and the children said they were very cold at night.The wall by the fire door escape was also very wet with damp. The bathroom sinks had black mould/scum around the taps and plug hole. The MDF beading down the side of one bath was completely broken down and had expanded away from the bath leaving a 1cm gap.I told the host ( owner) about all of this. she said that the damp was due to the property being old, being at the seaside and the extreme weather conditions which I thought was rather condescending. She then said that she had got very good reviews, which is true, and that the apartment had been rented out every week all summer but no-one else, including her cleaner, had complained or brought this to her attention. This was a bit of a contradiction, and she then said that the building was going to be repaired ready for next year, that she would speak with the cleaner about the black round the taps etc. Overall the apartment was a great size, but the accomodation as described by Vrbo has clearly not been inspected by them. It isn't 5 star as advertised.I have booked holidays such as this with other companies lots of times and really don't expect everything to be perfect. But I have never experienced such a high level of stress and anxiety and the holiday lets have never disappointed me especially through being damp and fusty.I wont use Vrbo againThey sent me a survey for feedback.All it said wasDid you enjoy your holiday in Wales?Yes/No

Lindsay George
2021-04-21 16:26:04

They were very nice and very…

They were very nice and very accommodating.

Brian Selleck
2021-05-09 12:45:16

host fees went up almost 10x in 2021

Setup an account as a Host to rent my first property. They blocked access to the $499 subscription model for my account, and my only option was to give them 8% of each booking... 8%! that's almost double of Airbnb and far more than any other website. Customer service said that it was in response to COVID, whatever that means. They have no documentation of this change anywhere, so I was completely blindsided. If I earn $40k in rental fees for the year, instead of paying $499 I now have to pay $3200. Yeah, no.UPDATE - I called in to VRBO and spoke to someone in customer service who was very helpful, and she activated the option to get the $499 subscription. Thank you so much! Rating changed to 5 stars!

2021-09-13 20:59:06

Property ID 2463254 is A absolutely…

Property ID 2463254 is A absolutely wonderful place to stay and relax. A very quiet area. And there were plenty of things for me to do, especially in walking distance

2021-07-17 07:02:27

They refunded me less £17.

They refunded me less £17.Hard to contact.Something slightly suspicious about them.Tread carefully.

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