Hayneedle Coupon Code Off First Order May 2022

Very surprised to see all the bad reviews here. My experience was great! I bought a bed headboard. Checkout was easy, and delivery was much faster than advertised. Five stars well deserved.

I saw a mirror for sale from a company I was familiar with and placed the order and then found out it would be sent out in 4 weeks. I told them I would look around and found the same mirror on Hayneedle and they told me they could get it to me sooner for less. And they did. I still can't believe it. I have it in 11 days and it doesn't have a scratch on it. I couldn't be happier.

I have purchased several pieces from Hayneedle. I have loved or enjoyed each piece. Some really unique items. However, I ordered a dresser. I love it & it would have been perfect. I purchased delivery & delivery to the room. When it came time to have the dresser delivered the driver whined & belly ached about delivering it. I was extremely disappointed. CS then told me they dont deliver to my area. BS. they do... just not to me. :I

I was looking for a shoe storage bench on-line on other sites, got a drop-down notice of a better price at Hayneedle. The price was certainly much better and I almost spontaneously ordered it from Hayneedle. After placing that order I had a sinking feeling and did some quick research on Hayneedle and had immediate Buyers Remorse. The reviews were not encouraging and I started preparing to go to war on this purchase. I was sweating it out for about two weeks then the item was received in good condition and as stipulated. I had no problems. Maybe they are trying to do better, I don't know, but in my case it worked just fine. I can't promise anything but my experience was good. Good luck.

I had absolutely no issues with purchase from Hayneedle. They kept me informed the whole time and my credit card wasn’t charged until the item shipped. I received emails confirming my order, saying it shipped, and confirming it was delivered. The item even came earlier than expected.

FOLLOW UP!! shortly after I posted the below I received an email from someone at Hayneedle apologizing and explaining they would be sending out a replacement directly to my Mom free of charge. Regretfully, they sent the incorrect item and I had to go back to them yet again - the Good news is Mom has her item now and loves it. While it shouldn't be this difficult I am happy that they eventually made it right. ORIGINAL REVIEW: For the holidays, I purchased 2 Solar Smart Garden statues for my mother on December 8th. When I received the delivery, only 1 statue arrived. After exchanging emails with Customer Service they informed me they would work with the supplier to locate the item. This took a few days to sort out. I ended up having to have another sent out and they refused to send the item directly to my Mother's address citing that they are only able to send to original shipping address. This meant I would have to send it separately to my family as to not hold up the other gifts I was sending.When the package arrived and was opened the statue was broken into several pieces even though there was NO visible damage to either the outside box or the inner packaging. It was almost like it was intentionally packed broken. I sent photos in and was told they will not send a replacement to my Mother but they had refunded my original purchase. Now, I am not only out the gift I purchased for my Mother but I am also out the additional money spent for shipping a second package, not to mention a lot of my time spent trying to get this resolved that is time I can’t get back. I am not satisfied with the level of customer service I have received from this company and will not be ordering any more items from them.

Remarkable customer service. Received an item damaged by UPS and they immediately rectified the situation through the chat feature. Will definitely purchase from them again and highly recommend this company!

Great experience with ordering from Hayneedle. I got my bed and draws delivered within 1 day of my order. Keep up the good work.

Well I would like to remove my two previous post but TRUSTPILOT aparently has no edit option.I have since called and spoke with a customer service rep who issued a credit to my card to offset the issues. I would and definitely will order again from HAYNEEDLE.I wont be making any more post at TRUSTPILOT ever again since they don't have the edit feature that works.Thank you Derek

Not sure why all these bad reviews. I ordered many items from hayneedle recently including outdoor sectional, outdoor dining table, side table, chair cushions, folding chairs, trellises and outdoor furniture covers. Every item arrived on time, was good quality and as described. Quick shipping, excellent communication. I was in touch with customer service a couple times because I had one chair cover that had a rip (looked like from a box cutter) and one item that did not fit as it should have. Customer service was excellent and quickly responded with an offer of new item or refund. I have continued to order from Hayneedle with no issues.

This is my first review of anything and I’m only writing it because of all the negative reviews I saw about a Hayneedle. My experience was Awsome. I ordered a Blackstone griddle on Saturday. The reason I ordered from Hayneedle they were at least $50 less than anybody else on the web they said it would arrive on Wednesday which you did. No damage everything was perfect. I will certainly be using this company again in the future

I bought a desk from them and it delivered on time, however, when I got it I noticed one of the packages was damaged and one part had a huge dent on that. I called them and they started the process right away. Although, it took a little bit more than I expected to get the part. It finally arrived and I was happy in general with my experience with their customer care.

I ordered a $150 bird bath, and it cracked in one day. They sent a second one very quickly, free of charge, no need to send the first one back. It cracked the same day! Evidently, there is a manufacturer's flaw, and they can't hold water. They gave me a complete refund, no need to send anything back. Disappointed in the cracks, but pleased with the service!

***Edit: I've updated the review score, since a manager contacted us and offered an apology, and also personally sought to resolve the issue and help us find another product that would work. ***We had one order for a mattress go through without any issues, but upon placing an order for another mattress, we got an email the day after it was scheduled to arrive (7 days after placing the order) saying that the order was cancelled. Talking to them on the phone they told me that as they were packing up their orders they ended up not having one left for us. They couldn't offer any info about future stock, and left it at a, "That's what happened, we can't do anything about it."

I can't believe that some people are not satisfied with the fountain. It was securely packaged and the shipping was quick. I love it. It has enough water flow to be heard from a distance. Relaxing to listen to and look at.